Google Checkout FAQ

• How am I able to access the order details, order history, and tracking information of orders purchased with Google Checkout?
  
• Can a Kipling Customer Service Representative assist me with an order that was purchased with Google Checkout?
  
• Am I able to apply special promotions when purchasing an order with Google Checkout?
  
• Am I able to return to the Kipling webstore once I have begun the Google Checkout process?
  
• Does the standard Kipling shipping policy apply to orders purchased with Google Checkout?
  
• Are there any restrictions to using Google Checkout?
  

• How am I able to access the order details, order history, and tracking information of orders purchased with Google Checkout?
  This information is available at Google Checkout and under the My Account section of the Kipling webstore.
  Top of Page
  
  
  
• Can a Kipling Customer Service Representative assist me with an order that was purchased with Google Checkout?
  Yes. Customer Service Representatives are able to access your order details, order history, and tracking information.
  Top of Page
  
  
  
• Am I able to apply special promotions when purchasing an order with Google Checkout?
  You may only take advantage of promotions that are applied prior to the checkout process. For promotions that are entered during checkout, the standard Kipling-USA.com checkout process must be used.
  Top of Page
  
  
  
• Am I able to return to the Kipling webstore once I have begun the Google Checkout process?
  Yes. There is a link to return to the webstore on each checkout page. This may be used to browse products, update your shopping cart or resume checkout using the standard checkout process.
  Top of Page
  
  
  
• Does the standard Kipling shipping policy apply to orders purchased with Google Checkout?
  Yes. For checkout restrictions, see below.
  Top of Page
  
  
  
• Are there any restrictions to using Google Checkout?
  Yes. If you wish to use any of the following services, you must complete the standard Kipling-USA.com checkout process.
       - Apply a special promotion or coupon during checkout
       - Purchase your order with a Kipling Online Gift Certificate
       - Select the Bill Me Later payment option
       - Select gift boxing and messaging for any item
       - Ship your order to multiple addresses
  Top of Page