I was so excited to get this bag. I shopped forever to find the right bag. It had a great size and all the compartments I needed to put everything. It all sounded and looked good until I loaded it with my stuff. The snaps on the front and back pocket won't stay shut. Every time I would need my wallet all three compartments would be wide open. I did not need all my stuff hanging wide open. I called and was told there had been other complaints and it was a design flaw. Well, back it went. Off to find another purse by a different brand that isn't dealing with design flaws. BTW, if they were getting repeated complaints about the design flaws, why did they keep selling it?!?!