OUR PRIVACY POLICY
Last
updated: September 26, 2014
Kipling® recognizes that you care how information about you is used and
shared and respects your privacy. This Privacy Policy describes what
information we may collect from you, how we collect that information, how we
use that information, and the choices you have regarding your information. By
using our website, mobile applications, or providing information to us in other
ways, you agree to be bound by this Privacy Policy.
This Privacy
Policy was last updated September 26, 2014 and may be updated from time to
time. Please check back periodically for further updates and changes. The most
updated version will be the one that is available on this website.
WHAT
INFORMATION ABOUT ME IS COLLECTED AND STORED?
Information You Provide
We collect
and store information that you provide to us through our websites, in our
stores, through our customer service representatives, at events, through mobile
applications, through marketing efforts, including contests, sweepstakes and
events, and through third parties, or any other way we interact with you. We
are one of the VF Corporation family of brands and may also receive information
about you from other brands held by VF Corporation.
You may
choose not to provide certain information, but then you might not be able to
take advantage of certain capabilities of this website, our mobile applications
or other services we may offer. For example, you must provide certain personal
information in order to place an order or to register for an account on or
through this website.
We may request, collect and store some or all of the
following types of personal information: name, billing address, shipping
address, e-mail address, telephone number, financial and payment information,
such as credit card number and expiration date, gender, personal interests,
birthday, information about a third party you provide when we ship an order. We
may also maintain a record of your product interest and purchases.
If you
access our website or mobile applications with your log-in credentials from a
social networking site (e.g. Facebook, Pinterest, or Twitter) or if you
otherwise agree to associate your account with us with a social networking
site, we may receive personal information about you from such social networking
site, in accordance with the terms of use and privacy policy of the social
networking site. We may add this to the information we have already collected
from you via other interactions.
When you
download or use our mobile applications, we may receive information about your
location and your mobile device. We may use this information to provide you
with location-based services like local store information, search results, and
other personalized content. Most mobile devices allow users to disable location
services by using controls located in the device's settings menu. If you have
questions about how to disable your device's location services, please contact
your mobile service carrier or your device manufacturer.
Automatically
Collected Information
We collect
and store certain other non-personally identifiable information automatically
whenever you interact with us. For example, we may collect your Internet
Protocol (IP) address and browser information and reference site domain name
when you visit this website and analyze this data for preferences, trends, and
site usage statistics.
We may also
collect information by using cookies, web beacons, and related technologies in
order to analyze and understand how the website is used and to enhance your visits
to the website. For example, we may use cookies and related technologies to:
(i) customize account pages for you, (ii) track user visits and account
features, (iii) determine what features and pages are most frequently requested
or visited, and (iv)save your password so you do not have to provide it each
time you visit the website.
"Cookies"
are small text files that a website sends to a user's hard drive through the
browser for data storage. Most browsers accept cookies automatically but allow
you to disable them. By disabling or otherwise rejecting cookies, you may not
be able to take full advantage of all offerings on this website. We recommend
that you leave cookies "turned on" so that we can offer you a better
shopping experience on this website.
We use
third-party companies to provide Internet data hosting and to help us measure
and determine how visitors use our website and the effectiveness of our website
and promotions in order to help us improve and optimize our website and the
products and services we offer. We also use third-party companies to serve
advertisements (banners or links) on our behalf across the Internet. These
companies use tracking technologies (including cookies and pixel tags) to
collect non-identifiable information about your visits to our website and your
interactions with our products and services in order to provide tailored
advertisements based on your interests and browsing of our website
(remarketing) on our behalf and on behalf of other advertisers across the
Internet. We use third-party audience data (such as age, gender, and interests)
to better understand and advertise to audiences that visit our website. We do
not use or associate personally identifiable information with remarketing
lists, cookies, data feeds, or other anonymous identifiers.
Our websites
currently do not have a mechanism to recognize “Do Not Track” signals, but
several of the third-party companies who utilize these cookies or beacons
enable you to opt out of this advertising. If you wish to opt out of receiving
this third-party interest-based advertising, you may obtain more information
here. Please note
this does not opt you out of receiving marketing communications from us.
In addition, some of our e-mail communications to you may include a
"click-through URL" linked to a particular page on the website. By
clicking on one of these URLs, you will automatically enter our website and we
may collect information related to the "click-through." You may avoid
having this information collected by not clicking on URL links in our e-mail
communications.
We also may
use a variety of retail analytics tools in our stores for operational and
marketing purposes, such as measuring and analyzing traffic patterns. These
tools may collect data from sensors, including video cameras, smartphone
detectors, Wi-Fi networks, or other devices, to improve your in-store
experience.
Information from Other Sources
We may
collect information about you from third-party sources and information that is
publicly available. For example, information you submit in a public forum
(e.g., a blog, chat room, or social network site) can be read, collected, or
used by us and others, and could be used to personalize your experience. You
are responsible for the information you choose to submit in these instances. Another
example, is that we may receive demographic information about you from a third
party to make our service and marketing efforts more efficient and personalized
for you.
HOW IS INFORMATION USED?
We use the
personal information we collect to conduct our business, communicate with you,
and provide great products, services, and experiences. We or third-party
service providers we engage may use the information to provide the products and
services that you have ordered or requested, to process and ship orders, to
send order and shipping confirmations, to provide customer service, to respond
to your comments, questions or complaints, to personalize your experiences, to
analyze your preferences and shopping habits, to analyze trends and statistics,
to administer and fulfill our contests and other promotions, to analyze and
improve the website and our products and services, and to send you marketing
communications and other information regarding our products, services,
marketing, or special events. We also use your information for business
purposes such as security, payment processing, analytics, operations, fraud
detection, reporting, making back-ups, and legal compliance.
You always
have the choice not to receive marketing communications. For instructions on
opting out of those communications, please see the section entitled “Can I
Indicate Whether or Not I Want to Receive Promotional Communications?” below.
Our blog,
governed by this Privacy Policy, is managed by Us and may require you to
register to post a comment.
We display
personal testimonials/reviews of satisfied customers on our site in addition to
other endorsements. With your consent we may post your testimonial along with
your name. If you wish to update or delete your testimonial, you can contact us
at Kipling Consumer Relations (see HOW CAN I CONTACT YOU REGARDING THIS PRIVACY
POLICY, below).
WITH WHOM IS INFORMATION SHARED?
Except with your consent or as described in this Privacy Policy, we do
not sell, rent, or share with third parties any of your personal information.
We may share your personal information with other brands within the VF
Corporation family of brands (including, for example, The North Face ®, Vans®, Timberland
®, Nautica ®, Wrangler ®, Lee ®, 7 For All Mankind ®, Jansport ®, Reef ®,
Splendid ®, and Ella Moss ®).
We may share
personal information with certain third parties that perform services on our
behalf. The services provided by those third parties may include: operating the
website, hosting the website, providing the products and services you request,
authorization and processing of your payments, product fulfillment, fraud
protection and credit risk reduction, product customization, marketing and
promotional material distribution, loyalty program management, promotions
fulfillment, web site evaluation, data analysis and, where applicable, data
cleansing. Those third parties are not authorized to use or disclose personal
information you provide to us on or through this website for any purpose other
than to perform the services designated by us.
We may share personal information with a third party if we are required by law
to disclose that personal information. For example, we may be required to
disclose personal information to respond to a subpoena, court order, or other
legal process. We may also disclose this information in response to a law
enforcement agency's request, or where we believe it is necessary to
investigate or address unlawful acts or acts that may endanger the health or
safety of a consumer or the general public, to verify or enforce compliance
with the terms of use and policies that govern our website or as otherwise
required or permitted by law. In addition, the personal information you provide
to us may be transferred as an asset in connection with a merger or sale
involving all or part of Kipling or as part of a corporate reorganization,
stock sale or other change of control.
WHAT ABOUT THE PRIVACY OF
CHILDREN UNDER 13?
We do not intend to collect personal information from anyone who is
under the age of 13. If you are under the age of 13 you should not provide any personal
information to us and you should use this website only with the involvement of
a parent or guardian. If you are a parent or guardian of a child under the age
of 13 and suspect he/she has provided personal information on or through the website,
please contact us as set forth below under "How Can I Contact You
Regarding This Privacy Policy?"
WHAT STEPS
ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE?
The security of your information is important to us. We have instituted
security procedures and measures to protect our servers and networks that store
personal information. Unfortunately, no transmission of information over the
Internet can be guaranteed to be 100% secure and, therefore, we cannot ensure
or warrant the security of any information. In order to help protect personal information
you provide to us, you: (i) should not share your password or account
information with others, (ii) should use a secure web browser, and (iii) should
change your password frequently. If you wish to cancel a password, or if you
become aware of any loss, theft, or unauthorized use of a password, please
contact us as set forth below under "How Can I Contact You Regarding This
Privacy Policy?"
HOW CAN I
ACCESS, CORRECT, AND UPDATE PERSONAL INFORMATION?
You may access, correct and update certain personal information that
you have provided to us by clicking on the "My Account" area of this website
and following the instructions set forth therein or by contacting us with your
request as set forth below under "How Can I Contact You Regarding This
Privacy Policy?"
We reserve the right to retain any personal information reasonably necessary to
appropriately document our business activities and for archival and record
retention purposes. We will store personal information for as long as
reasonably necessary for the purposes described in this Privacy Policy. You may
find out more details regarding this Privacy Policy by contacting us as
provided below under "How Can I Contact You Regarding This Privacy
Policy?"
CAN I
INDICATE WHETHER OR NOT I WANT TO RECEIVE PROMOTIONAL COMMUNICATIONS?
There are several ways in which you can tell us whether or not you want
to receive promotional communications from us. When you set-up an account or
click on the "My Account" area of this website, you will have an
opportunity to make or change your selections in this regard. You also will
have an opportunity to change these selections by clicking on an
"unsubscribe" hyperlink contained in promotional e-mails we send you.
If you have not established an account but have instead signed-up for our e-mail
list, you will be able to change your e-mail preferences by clicking on an
"unsubscribe" hyperlink contained in promotional e-mails we send you.
Please note that removal of personal information from our database or
"opting-out" will not stop marketing or advertising content that is
generated for distribution or is otherwise queued for transmission to you prior
to the time when we can implement your request.
If you establish an account, you may receive certain types of communications
even if you have not opted-in to receive them because these types of
communications may be necessary in order to maintain an account on the website.
WHAT HAPPENS
WHEN I LINK TO OR FROM ANOTHER WEBSITE?
This website may contain links to or from websites to which this Privacy
Policy does not apply ("Linked Websites"). Please be advised that the
practices described in this Privacy Policy do not reflect the practices
regarding information collection, use and disclosure of Linked Websites or the
owners or operators of those Linked Websites. Your use of Linked Websites will
be governed by the terms of use, privacy policies, and other terms, notices,
and policies set forth on or referenced in those Linked Websites. We encourage
you to be aware of when you leave this website and to read the privacy policies
of each and every website that you visit.
HOW CAN I
CONTACT YOU REGARDING THIS PRIVACY POLICY?
If you have any questions or concerns regarding your privacy or the
Privacy Policy you can send a request with your concerns or any further
questions to us by using the contact information provided below:
Kipling
Attn: Kipling Consumer Relations
500 Nautica Way
Martinsville, VA 24112
Phone: 866-798-0102
WHAT IF I AM A RESIDENT OF
CALIFORNIA?
California
Civil Code Section 1798.83 permits customers who are California residents to
request certain information regarding our disclosure of personal information to
third parties for their direct marketing purposes. To make such a request,
please write to us at the following address:
Kipling
Attn: Kipling Consumer Relations
500 Nautica Way
Martinsville, VA 24112
Phone: 866-798-0102
WHAT IF I AM AN INTERNATIONAL
USER?
Our digital operations are conducted, in whole or in part, in the United
States. Regardless of where you live, you consent to have your personal data
transferred, processed, and stored in the United States, and allow Kipling to
use and collect your personal information in accordance with this Privacy
Policy.