this is an excellent and stylish backpack. i had been admiring it online and then came across it an outlet retail store, and fell in love. had to have it! i love all the pockets. the front pockets are great. there is SO much room in this bag but it doesn't look big and bulky on the body. i have gotten many compliments on it. i had to order a black one too. i usually don't like gold hardware but it looks really great on this bag. if you're on the fence, you should definitely consider this backpack. it's great. all of kipling's stuff is great quality & built to last but i love these "work" bags b/c they look so classy.